Procurement FAQ
Questions before sampling.
What hotel pillow fill options are available?
The range covers goose down, duck down, synthetic fiber, memory foam and health-support pillow options. The best mix depends on room tier, guest expectation and operating budget.
How should hotels choose pillow support level?
Support should be selected by room standard and guest profile. Many hotels use a softer down or fiber pillow with a firmer support option for suites or pillow menus.
Can hotel pillow sizing be customized?
Yes. Pillow sizing can be made to match the pillowcase format, bed size and regional room standard, with final dimensions confirmed before sampling.
What should be checked in a pillow sample?
Check loft recovery, compression feel, shell hand feel, seam quality, pillowcase fit, odour, care route and post-wash result before approving bulk production.